This Privacy Policy outlines the practices of Palos Appliance Repair regarding the collection, use, and sharing of personal information gathered through our website. By accessing and using our website or contacting us through the call request form, you agree to the terms described herein.

Your privacy is important to us, and we are committed to ensuring that your data is protected. This policy complies with U.S. law and specifies how we collect and handle information from our website users.

Information We Collect

When you use our call request form, we collect personal information you provide, including your name, phone number, and email address. This information helps us process your request and contact you for service-related purposes.

We also collect non-personal browsing data through cookies and web beacons to improve user experience. Cookies are small files placed on your device that allow us to recognize your browser and capture certain information.

How We Use Your Information

Your personal information is primarily used to contact you regarding service requests. By submitting a request form or calling us, you consent to allow Palos Appliance Repair and our partners to reach you via phone, email, or text for operational and service-related purposes.

Non-personal browsing data is used to analyze trends and enhance our website's functionality, ensuring a better experience for users.

Information Sharing

We may share your personal information with our trusted partners who assist us in operational and service processes. These partners are obligated to maintain the confidentiality of your information and use it only for the designated purposes.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as required by law or as necessary to protect our rights or comply with judicial proceedings.

Dispute Resolution

By using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. All disputes must be resolved through direct communication with Palos Appliance Repair. In the event of any claim or dispute, maximum compensation is limited to $100, and each party will bear their own legal fees and expenses.

Data Security

We implement robust security measures to protect your personal information against unauthorized access or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

Opt-Out Information

If you wish to opt out of any communications or request the removal of your personal information from our records, please contact us at (310) 742-5179. We will promptly address your request in accordance with applicable laws.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website indicates your acceptance of the revised policy. We encourage you to review this policy periodically for any updates.

By using our website, you acknowledge that you have read and understand this Privacy Policy, and you agree to be bound by its terms and conditions.